Who to Contact | Cambridge International School Trincomalee
contact_support Parent & Visitor Communication Directory

Who to Contact at Cambridge

schedule
Campus Office Hours Mon–Sat: 7:00 AM – 5:00 PM

Physical visitor reception open through academic day

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Emergency / Direct Line
+94 778319170 / +94 262221264
Direct Response SLA Within 24–48 Hours
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Board of Governance

Director's Office

Curriculum, Board Standards & Strategic Policy

Executive
Purview & Matters Handled:
  • UK Pearson Edexcel compliance and board accreditation.
  • School policy, institutional appeals & executive escalations.
  • Directorate meetings by verified advance secretariat appointment.
mail Official Desk: info@cistrinco.edu.lk
schedule Official response window: 24 to 48 business hours
Official Channel Open Formal Appointment arrow_forward
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Student Pastoral Care

Head of School / Principal

Student Welfare, Pastoral Guidance & Parent Consultations

Pastoral
Purview & Daily Consultations:
  • Urgent student wellbeing, emotional guidance, and pastoral interventions.
  • Confidential parent consultations and learning accommodations.
  • Daily morning priority consultation window: 7:30 AM – 9:00 AM.
schedule Daily Consultation Hours: 7:30 AM – 9:00 AM (By prior notice)
call Front Desk Routing: +94 778319170
Daily Morning Queue Call Principal's Desk call
support_agent Central Administrative Gateway

Admissions & Student Reception Desk

Dedicated front desk duty officers for immediate parent assistance, new family enrollments, transport coordination, and campus visitor clearance.

check_circle New Student Enrolment & Transfers
check_circle Campus Guided Tours & Shadow Days
check_circle Diagnostic Assessments & Placement
check_circle School Van Logistics, Uniforms & Fees
schedule Desk Active: Mon–Sat 7:00 AM – 5:00 PM
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translate English, Tamil & Sinhala Supported
Immediate Contact Actions chat WhatsApp Direct Desk call Hotline: +94 778319170 phone Landline: +94 262221264 mail info@cistrinco.edu.lk
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